Shipping policy
Shipping
A Touch of Gold ships worldwide. Shipping is Free with $100.00 dollars purchase, International shipping varies depending on location.
Shipping for all Domestic Orders
My Touch of Gold orders will be shipped to you fully insured, via FedEx or USPS. A Touch of Gold makes every effort to ship orders of in-stock items the same day the order is placed. However, orders may ship anytime within the indicated shipping window on each product. Once the shipment is processed, your order will arrive in 1-5 days in the 48 contiguous United States. For shipments to Alaska and Hawaii, shipping takes three to seven days. No shipments are processed after 1pm Pacific Time Fridays, as well as Saturdays and Sundays and holiday delivery is not available. All shipment require signature at delivery.
International Orders
A Touch of Gold international shipments are under insurance coverage until the package reaches its destination. We advise clients and/or their recipients to be available at the shipping address at the time of delivery; as once delivered A Touch of Gold does not hold any responsibility for the parcel. We offer standard flat rate shipping with some locations offering priority service as well. No shipments are processed after 1pm Pacific Time Fridays, as well as Saturdays and Sundays and holiday delivery is not available. All shipment require signature at delivery. Many packages take time passing through customs, especially those containing jewelry. This process is completely out of our control. My Touch of Gold is NOT RESPONSIBLE for any CUSTOM FEES you made be charged with. If you have any questions please feel free to ask. We will provide proof of mailing and customs identification numbers. The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due.